How To Analyse NPS Feedback Like A Product Manager (🧰 Product Practice Series)
Figure out your customers major pain points by reading, organising and taking action on Net Promoter Score (NPS) feedback
As a product manager, your job scope includes figuring out how you listen to all the different feedback channels you have with the customer. In my previous article, I mentioned that one of the ways a product manager can figure out what they should be building next is by using NPS feedback. Product managers can use NPS feedback as one of …
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